BaseballMonkey Customer Reviews
BaseballMonkey holds a 9/10 overall rating and 249 verified post-delivery reviews on Bizrate.
BaseballMonkey Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2016 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 83% |
 Neutral | 10% | 9% |
 Negative | 7% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.7 out of 10
Overall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 81% | 79% |
Neutral | 15% | 17% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for BaseballMonkey
Showing 1 - 50 of 1,303
Online Shopper
Post-Delivery FeedbackSep 2, 2026
Always comes on time, just sucks how I ordered an ascended booted bundle but got sold out after I ordered it so I didn’t receive it.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ky
Post-Delivery FeedbackSep 2, 2026
It was a booster bundle of ascended heros for $34 and I was highly happy because this set is so hard to get especially at that price! Love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
It was easy and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tommylaw15
Post-Delivery FeedbackSep 1, 2026
Great price and great products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Gman17
Site Experience FeedbackSep 1, 2026
Everything went well, love the variety of products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
BaseballMonkey
Site Experience FeedbackSep 1, 2026
The main website page for monkey sports you should be able to just search what you want vs drilling down to baseball and then getting redirected to another site with at different name. Makes you think it may be a scam.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Victor
Post-Delivery FeedbackSep 1, 2026
Checkout could be a bit more responsive.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
Zach
Post-Delivery FeedbackSep 1, 2026
Quick and easy with fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jmoney
Site Experience FeedbackSep 1, 2026
Great website, I had a question about the product and called and left a message they got back to me the same day
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scrappy
Post-Delivery FeedbackAug 31, 2026
As a softballer & power hitter in Australia it’s always a struggle to find true end loaded bats. I could feel the weight just by picking up the box on delivery, & it feels amazing to swing. The fact that it arrived so quickly from the US too is very much so appreciated!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
CreamSammie
Site Experience FeedbackAug 31, 2026
The search function is one of the worst I've seen. For example, I typed in "socks". I got a list of results as you would expect. Then, I used the menu to search for apparel and accessories and under the socks tab was inventory that had not pulled up from my seach, yet a few of the socks did. Very strange. The process of adding a gift card and the messaging in addition to the entire checkout process almost made me leave completely. I'm sure you're losing customers based on the difficulty to complete a purchase.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 30, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
teloenvios
Site Experience FeedbackAug 29, 2026
yes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monkdog29
Site Experience FeedbackAug 29, 2026
Great website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter Howell
Site Experience FeedbackAug 27, 2026
Great easy to buy!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cooleroperator
Site Experience FeedbackAug 27, 2026
the express shipping is a huge help for me with this order and everything on the website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kong
Site Experience FeedbackAug 27, 2026
Interaction with website was very easy. So now we will see if receive the bat and if not damaged when delivered. Would rather do survey after receiving the bat
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GB
Post-Delivery FeedbackAug 27, 2026
I found a specific pro preferred model i was looking for to have same glove a my son. i was stoked to find it on baseball monkey. ordering was easy. shipping wasnt terrible. i would order again
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
Cole train
Post-Delivery FeedbackAug 27, 2026
I ordered the wrong size and I can’t get a phone call back or email. It’s getting extremely frustrating and I will not be using this site again because of it
- Overall Rating: 9
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: 1
Mike
Site Experience FeedbackAug 26, 2026
Very good, will most likely order from again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Adam
Post-Delivery FeedbackAug 25, 2026
Bought some cleats for our son. Baseball Monkey was the only place we could find the style and size that we were looking for. He's very particular about his cleats and turfs for baseball. Found the right cleats at the right size and we were done in minutes. They showed up as advertised a few days later well before the start of the season. Couldn't have been easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jman
Site Experience FeedbackAug 24, 2026
Would love to have seen an estimate for standard shipping time with an estimated delivery date.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
JUJUbeam
Post-Delivery FeedbackAug 24, 2026
Had to purchase some baseballs cleats and turfs last minute for my son. Every style he wanted was sold out in his size in store or not available online. Found Baseball Monkey doing a quick google search and they had not only the baseball cleats my son wanted but found a pair of turfs he wanted that other sports stores don’t carry anymore. On top of that both cleats were discounted. Shipping was quick and delivery within 2 business days. Overall satisfied with my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
NC Baseball Dad
Post-Delivery FeedbackAug 24, 2026
I was a customer of Hockey Monkey many years ago and I didn’t realize that there is currently a Baseball Monkey site. I found they had a lot of product options and competitive pricing. The bat I found for my son was a special release for last season and Baseball Monkey was the only online retailer where I could still find this bat available for purchase. It arrived days after ordering.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Vskkuw
Site Experience FeedbackAug 23, 2026
Love the selection and pricing, but the payment and checkout has been glitching lately. Apple Pay would not go through, and I finally got PayPal to go through. It was frustrating because this was the only place I could get the item I was after.
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Snoopy
Site Experience FeedbackAug 23, 2026
All the bat will ship from TX area. Can you instead to ship it from the local store to speed the delivery? Fast delivery is expensive.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
rloaynkosel
Site Experience FeedbackAug 23, 2026
Seamless and easy transaction!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Justin
Site Experience FeedbackAug 22, 2026
I have nothing to add, but i will tell my league about your pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baseball Mom
Site Experience FeedbackAug 22, 2026
I appreciated the ease and price of the baseball bat I purchased for my son. I wish shipping charges were less and delivery was quicker.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yogi
Post-Delivery FeedbackAug 22, 2026
Glove was done properly and performed great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Joe
Site Experience FeedbackAug 22, 2026
Very easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 22, 2026
I APPRECIATED THEY HAD A IN STORE PICK UP OPTION
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Iowa softball addict.
Site Experience FeedbackAug 21, 2026
Easy to navigate, fast check out!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
NrlyHApy
Site Experience FeedbackAug 21, 2026
Everything was positive except checkout. Apple pay wouldn't work.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Jim
Post-Delivery FeedbackAug 21, 2026
Very happy with everything. Ease of finding what I needed. I have already some of my granddaughters team.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JTCC
Site Experience FeedbackAug 21, 2026
It was all good so far - will have to see if shipping and items come through as anticipated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Khlorilla
Site Experience FeedbackAug 20, 2026
Purchased turf shoes. easy and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jenfrak18
Site Experience FeedbackAug 20, 2026
So far so good
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 20, 2026
The oroduct was available and the order was easy to do
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vikesfan
Site Experience FeedbackAug 20, 2026
It took a minute to load due to traffic but I kept at it and it finally showed up and went through. Seemless once it started loading.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Ky
Site Experience FeedbackAug 20, 2026
I got booted twice for no stock but third time it went through I hope!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
AP93
Site Experience FeedbackAug 20, 2026
Smooth transaction. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moisesr95
Site Experience FeedbackAug 20, 2026
Great, I wish they did add free shipping after spending a certain amount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LANana
Site Experience FeedbackAug 20, 2026
It's my first time we'll see what happens
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zach
Site Experience FeedbackAug 19, 2026
Best prices on the shoes I purchased that I have found. Overall no complaints or issues.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Wamsher
Site Experience FeedbackAug 18, 2026
Love that I found next day shipping to get turf before my tournament
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 18, 2026
It was a huge success finding this website and great deals too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Softball Mom
Post-Delivery FeedbackAug 18, 2026
We ordered a ghost bad that was delivered damaged. We have tried to contact the seller for 3 days, staying on hold for up to 3 hours each time. We have also emailed twice a day for 3 days. They replied the first time, we sent photos of the damage and have not heard back from them since.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: 1
Dogmoney87
Site Experience FeedbackAug 17, 2026
I liked the prices but the threshold for free shipping is high.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9