Schneider Saddlery Customer Reviews
Schneider Saddlery holds a 9/10 overall rating and 1,495 verified post-delivery reviews on Bizrate.
Schneider Saddlery Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
13 years
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Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 82% |
 Neutral | 11% | 8% |
 Negative | 10% | 10% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 83% |
Neutral | 13% | 13% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Schneider Saddlery
Showing 1 - 50 of 7,661
Ty
Site Experience FeedbackSep 2, 2026
Fast shipping great service ✅
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KC-Eddie2310
Site Experience FeedbackSep 2, 2026
I am new to horse ownership and care and your site was recommended for a lot of tack items. I love looking at your selection and the colors you have available for blankets. It’s been fun shopping for Eddie. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Private Add
Site Experience FeedbackSep 2, 2026
Don’t like shopall - can’t check out or edit in my box when wanting to remove an item
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Pasture princess
Post-Delivery FeedbackSep 2, 2026
I found the color and style and size all very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Splurge
Site Experience FeedbackSep 2, 2026
Wish shipping time on item was much quicker. I understand the supply chain issues.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackSep 2, 2026
Wonderful and hopeful. Had exactly what I needed/
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HorseNut
Site Experience FeedbackSep 2, 2026
I always love shopping online with Schneiders! Everything I need is always in stock! My only issue is that my reward points don't show up when checking out.....or maybe I just don't see them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Reviewer01
Post-Delivery FeedbackSep 2, 2026
Love Schneiders and highly recommend! Great product selection, appreciate the return policy (though I haven’t needed to use it), excellent pricing. The ability to get monogrammed items is a big plus and they have turned out great each time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 2, 2026
I received no tracking info, so I wasn’t sure that my order was being processed. I had to check my credit card.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Florian CRS
Site Experience FeedbackSep 1, 2026
Way to find fleece halter
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
I love your companies customer service and find products I’ve purchased to be outstanding.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
J
Site Experience FeedbackSep 1, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
All items I have ordered are comparable or less on sale in price. Quality and selection of items outstanding. Will order again in future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Equis
Site Experience FeedbackSep 1, 2026
Positive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Katie
Site Experience FeedbackSep 1, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joel J
Site Experience FeedbackSep 1, 2026
Not sure yet I haven't received the items purchased.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mich
Site Experience FeedbackSep 1, 2026
Pretty good, I would like after I put something in the cart to allow me to go back to continue shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kate
Site Experience FeedbackSep 1, 2026
Great that certain brands are on sale
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
KaLin
Post-Delivery FeedbackSep 1, 2026
Schneider’s almost always has all the products I need, and many times I can watch their sales for a great price. Sometimes sale items are on backorder, but always receive them at estimated date given, and if not, they always update me with a. more accurate date.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 1, 2026
ordered slow feed haynet w/ holes 1.25" - while the quality of the net is excellent, the holes are not as described and meassure almost 2" not 1.25". This is too big for slow feed for a mini-mule. These holes are larger than a different brand 1.5". I need to return them.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: 3
Online Shopper
Post-Delivery FeedbackSep 1, 2026
If an item is on backorder it would be nice to know before I place the order. If that same item is placed on backorder after the order has been placed, a courtesy email would be spectacular.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 4
Online Shopper
Post-Delivery FeedbackSep 1, 2026
your comppany is horrible at communicating and at getting orders out in a timely fashion ...will never order from you again
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 9
Peppy
Post-Delivery FeedbackAug 31, 2026
Fast order!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
tom
Site Experience FeedbackAug 31, 2026
very good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jem
Site Experience FeedbackAug 31, 2026
easy to find, buy, and check out. Item is cheaper than where I have been buying from as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
lucy
Site Experience FeedbackAug 31, 2026
I love the selection and the way it's organized as I begin my horseback riding journey. I expect to make several purchases from this website.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 31, 2026
The person helping me on the phone was exceptionally gracious, knowledgeable, friendly, and most helpful
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Elena
Site Experience FeedbackAug 31, 2026
Quick and easy, great quality too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackAug 31, 2026
I was hoping to get a discount code, but it didn't come to my email. I tried 2x.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy transaction
Site Experience FeedbackAug 31, 2026
Website worked well and had no issues.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 30, 2026
Very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aysieg
Site Experience FeedbackAug 30, 2026
Wish you had a little bit bigger selection of english items - but overall a great resource for hard to find items that other retailers don't have at similar or better prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Post-Delivery FeedbackAug 30, 2026
Great company to purchase from
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Romeo
Site Experience FeedbackAug 30, 2026
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
baaj
Site Experience FeedbackAug 30, 2026
Quick easy sale, had exactly what I needed and could get it shipped to me next day.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy
Site Experience FeedbackAug 30, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 30, 2026
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Freddie
Site Experience FeedbackAug 30, 2026
Always great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 30, 2026
Backlog items
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 29, 2026
Overall, Schneider’s has a good variety of trusted items and an easy site to navigate. Only reason I will consider looking elsewhere when purchasing is that after spending $100+ to get free shipping, it takes nine days before expected delivery.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Annie
Site Experience FeedbackAug 29, 2026
When first looking at your site there were items that showed up as complimentary to what I was buying but when I searched for just that item, it did not come up in the search.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 29, 2026
I had looked for a dressage whip woth a bat end for a long time. I wish you also had a whip that is longer 54 or longer with a bat end for dressage training on the ground
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8
Mandy
Post-Delivery FeedbackAug 29, 2026
I’ve always had great service with Schneider. They have a large selection and fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Michael
Site Experience FeedbackAug 29, 2026
The website is easy to navigate, and checking out is straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GAR
Site Experience FeedbackAug 29, 2026
A positive experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tina
Site Experience FeedbackAug 29, 2026
Everything went as expected, I was suppose to get free shipping but at the end it said I needed to pay $6 for surcharge assuming the shelf I bought was oversized, but a frustration.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Alyssa
Site Experience FeedbackAug 29, 2026
My interaction with the website was good; however redeeming my points was confusing, as I expected it to automatically apply to my cart, but I needed to go back into my account to my redemption history to find the code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gregg
Site Experience FeedbackAug 29, 2026
Great experience very easy to find stuff. But have to watch shipping keeps wanting to go back to standard,had to keep selecting 2day every time you enter more info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bumper
Post-Delivery FeedbackAug 29, 2026
Wasn't much to it. I ordered ,you sent it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9