Soufeel Jewelry Customer Reviews

Online Shopper

Feb 11, 2026

The charm I ordered has already tarnished. I’m not sure the new material is being used, but I bought a charm 4 years ago and it still hasn’t tarnished, but the one I bought 6 months ago has. It doesn’t make sens e

Eddie G

Nov 28, 2025

Purchased for wife with song from our first date and she LOVED IT

Harpy88

Nov 15, 2025

I sent this to our friends who moved away to Utah. We also have one. They were our next door neighbors and best friends. The magnet had a song and picture of our group that was a selfie we took at the beach in Florida at our last vacation together. The song is reminiscent of our drive to the beach everyday. Such good memories and I love being able to see the pic and hear the song together.

Bea

Nov 15, 2025

The products were good and I love them

Amy

Nov 8, 2025

Ordered two bracelets with photos hidden inside a bead on each. The photos themselves are clear quality. But you have to get your eye (or phone camera) at JUST the right angle to see the full image. Gifts were for my mother (70s), so it's more difficult for her to see than I expected. Another item purchased was the musical gift that looks like a tiny record player, and comes with a "disk". I added 3 disks in addition to the one that came with the player. You choose the song on each disk. There was a huge selection of songs, every song I searched for came up. I love that you pick a song for each disk, and you can customize and add a photo on each disk. The player is rechargeable with a USB-C cord. Battery lasts a long time, the songs play the full song with clarity, there's a volume control and power button. The player is magnetic and can stick to your fridge or something or sit flat on a table. The magnet is decently strong. The disks attach to the player one at a time with magnets, and the songs play by touch, like the NFC signal on your smartphone. So I had 4 disks/songs. One of them will not stick completely if stuck to a fridge/vertical surface, as if the magnet inside it's not aligned properly, including when the player is attched to the fridge. But the other 3 stick just fine. Whenever I want to play that song, I lay the player with disk flat on a table instead, otherwise the disk slides ever so slightly and the song freezes from time to time. I guess I could have contacted customer service to see about a replacement. I thought based on their website, the company was local in USA These actually all shipped from overseas (bracelets and player/disks), and I did not want to deal with the hassle. You do get a shipping notification with a tracking number. When I got the tracking info is when I found out that everything shipped from overseas. So my expectation for a quick delivery was gone. It's a lot of dead time/unknown travel until it arrives, but it wasn't the worst I had. My other complaint would be...when making my purchase, I tried to see if I could order the disks separately (for the future to get more songs). There wasn't an option to order them alone. But they have multiple pack options if you select them at the time you are adding to cart/customizing your disks/songs. Everything was super cute. Recipient's loved their gifts. But...I would not give a 10 on reviews.

Hollyb

Oct 26, 2025

I saw the product in an online ad and thought that it was a cute moment. However, when it arrived, it never played music and the light only worked for a short moment. It’s a cute product but very delicate so you have to be very careful with it.

Online Shopper

Sep 21, 2025

The song that I picked is not the song that was on my purchase. It is incorrect. Not even close. Very unhappy

Ryan Peryer

Sep 17, 2025

Highly recommend best quality I've seen in years

Andreana

Sep 12, 2025

I like it but i thought the case player had magnet to stick on the fridge too and not just the photo part, big downside

No tarnish

Sep 9, 2025

I had been looking for a pair of earrings that wouldn’t tarnish if I sweat. I ran across this company online and tried them and they were exactly what I needed

Peggy

Sep 4, 2025

I was very pleased with ordering and receipt of the product. I love my ring. I wanted to order again but response time was too long and ordered elsewhere.

Gizmo's Legacy

Sep 3, 2025

We lost a very dear pet after 18 years. Soufeel helped us capture him in a meaningful way so that we can cherish him each day, and remember the love we all shared.