Roots Customer Reviews

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Roots Rating

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Post-Delivery Feedback - 1 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 2 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for Roots

Showing 1 - 3 of 3

Baolan27
Post-Delivery Feedback
Sep 1, 2026
Roots is a high-quality brand. I am beyond satisfied with my purchase. The sweatshirt and sweatpants are uber comfy, and I know they will last a long time. Thank you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Gaspésie
Site Experience Feedback
Aug 26, 2026
Très bon service
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 22, 2026
J’ai aimer mon expérience
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »

Baolan27
Post-Delivery Feedback
Sep 1, 2026
Roots is a high-quality brand. I am beyond satisfied with my purchase. The sweatshirt and sweatpants are uber comfy, and I know they will last a long time. Thank you.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Gaspésie
Site Experience Feedback
Aug 26, 2026
Très bon service
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 22, 2026
J’ai aimer mon expérience
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »